Frequently Asked Questions
General information
Where is your farm located?
We are located at:
8084 Ch du Chicot N, Mirabel, Qc, J7N 2H5
What do you produce on the farm?
We produce a wide variety of certified organic field and greenhouse vegetables. As for fruit, we produce delicious organic watermelons and ground cherries.
We also have free-range laying hens that provide us with delicious fresh eggs and we produce fresh cut flowers.
Are your products certified organic?
All the vegetables and fruits grown on our farm are certified organic by Ecocert. However, our fresh eggs are not certified organic.
While we grow a wide variety of produce on our farm, we do not grow certain items like sweet corn, strawberries, apples, and mushrooms. We source these items directly from local farmers, prioritizing organic producders.
You can always find the producer's name and the item's organic certification status clearly indicated on the price tag, both in our online marketplace and in person.
CSA seasonal memberships
What is CSA?
Community Supported Agriculture (CSA) is a partnership between you and a local farm. By subscribing in advance for a share of the harvest, you financially support the farm at the beginning of the season—a valuable boost before the first harvest.
In return, you receive fresh, local, and seasonal produce every week, while creating a direct connection with those who grow it. It's also a great way to better understand the realities of the profession, share the ups and downs of farming, and celebrate healthy, local, and vibrant food together.
What is the benefit of becoming a member of the CSA program?
- Enjoy priority access to our fresh and diverse products through our online ordering system.
- Enjoy complete flexibility over the contents of your basket
- Save with our exclusive member offers
- Support the farm by providing a source of financial stability at the start of the season
- Actively contribute to a more resilient, humane and environmentally friendly local agricultural system
How does the Tierra Viva CSA program work?
By becoming a CSA member, you purchase credits, via Tierra Viva gift cards, to use throughout the season, according to your pace and needs.
- Choose the amount of credit that best suits your budget and needs
- Use your credits at your own pace — no weekly obligations, you can skip a week without having to notify us
- You can always add credits to your account during the season
- Customize your own veggie basket by placing an order on our online market, open from Tuesday to Thursday
- Enjoy complete flexibility: select only the products you like or need
- No minimum or maximum order amount — order according to your appetite or your week
- Pick up your basket at one of our two delivery points
Where do you deliver?
1. At the farm
đź•— Fridays from 3 p.m. to 7 p.m.
đź“Ť 8084 Ch du Chicot N, Mirabel, Qc, J7N 2H5
-----
2. At the Valois Market
đź•— Saturdays from 10 a.m. to 2 p.m.
đź“Ť Parking at 37 Ave Donegani, Pointe-Claire, Qc, H9R 2V7
What selection is in a typical veggie basket?
Our baskets are 100% customizable.
Select the contents of your basket according to your taste and appetite. There is no minimum or maximum order amount.
What if I have to skip a week (holiday or otherwise)?
You can use your credits at your own pace. There are no weekly obligations; you can skip weeks without notifying us.
What happens if I haven't used all of my Tierra Viva gift card balance at the end of the season?
Gift cards have no expiration date. They are non-refundable and cannot be exchanged for cash unless the balance is equal to or less than $5.
You can always use them to stock up (canning, storage vegetables, freezing) or share them with friends or loved ones by preparing a gift basket for them - a great way to share the bounty!
Any remaining credits will automatically be transferred to the next season.
What are the terms and conditions of Tierra Viva gift cards?
- Valid for all products available on our online market or at Marché Valois
- Not valid for purchases at the self-service kiosk at the farm
- No expiration date
- No activation or usage fees
- Can be used multiple times until the balance is used up
- Non-refundable, unless the balance is less than $5
- Electronic format – sent by email
Purchases without a membership
Do I need to be an CSA membership to purchase your products?
No. While there are several benefits to becoming a member, you can still order online, visit our self-service farm stand, or our stand at Marché Valois without any prior commitment.
Please note that in the event of lower-than-expected yields or high demand, priority will be given to CSA members.
Where can we buy your products?
1. Online orders (100% customizable baskets)
May 27 to November 25
đź•— Tuesday at noon - Thursday at midnight
đź“Ť Delivery at the farm on Fridays
đź“Ť Delivery to the Valois Market on Saturdays
đź’ł Payment methods: Tierra Viva gift card, credit
-----
2. Self-service kiosk at the farm (open to the public)
May 15 to November 29
đź•— Thu-Fri-Sat 9am-6pm
đź“Ť 8084 Ch du Chicot N, Mirabel, Qc, J7N 2H5
đź’ł Payment methods: cash, Interac transfer
-----
3. Valois Market (open to the public)
May 31 to November 29
đź•— Sat 10am-2pm
đź“Ť Parking at 37 Donegani Ave., Pointe-Claire, Qc, H9R 2V7
đź’ł Payment methods: cash, debit, credit, Tierra Viva gift card
What payment methods do you accept?
1. Online orders (100% customizable baskets)
Tierra Viva Gift Card, Credit
-----
2. Self-service kiosk at the farm (open to the public)
Money, Interac transfer
-----
3. Valois Market (open to the public)
Cash, debit, credit, Tierra Viva gift card
Farm tours & Events
Can we visit the farm? Do you offer guided tours?
You're always welcome to stop by the self-service kiosk during our opening hours. If you'd like to meet us, we invite you to come during our Friday basket deliveries.
We don't have any guided tours planned for 2025 yet, but to stay up-to-date with farm news, we invite you to subscribe to our newsletter.
Please note that the farm is also our home . The rest of the site is not open to the public. We strive to maintain our privacy in order to maintain a good work-life balance—thank you for your understanding.
Employment & Volunteering
Recrutez-vous des travailleurs?
Our full-time summer team is now complete for 2025.
However, we are looking for dynamic people to help us with the asparagus harvest and the planting of crops in the fields.
Asparagus season begins around the second week of May and lasts until the end of June . If you would like to join us, even for a few hours a week or just one day, please email us at info@tierraviva.ca .
Schedule openings: Monday to Friday, between 8 a.m. and 8 p.m., as well as Saturday
Salary : Starting at $16.35/h, increased based on your experience or relevant studies
Bonus : access to surplus harvests to leave with a little freshness!
Are you looking for volunteers or interns?
Yes! Come get your hands dirty and enjoy a rewarding experience on our organic farm, alongside your market gardeners.
- No experience necessary - just a willingness to learn and have fun
- We adapt tasks to your physical abilities
- Spend an enriching time on the farm
- Meet new people
- Access our harvest surplus
Contact us for more information.
Contact & Support
What if I have a problem with my ASC order or cart?
You can email us at: info@tierraviva.ca
Contact us by filling out this form
What do I do if I forget to pick up my veggie basket?
Please contact us as soon as possible if you know you won't be able to pick up your veggie basket - we'll do our best to find a solution together!
You can email us at: info@tierraviva.ca
Contact us by filling out this form
How can we contact you?
You can email us at: info@tierraviva.ca
Contact us by filling out this form